Head Teller Training: Four Principles of Management

  1. Planning
  2. Influencing
  3. Facilitating
  4. Organizing
  • Develop the goals for your teller line
  • Measure the goals at least quarterly
  • Report the goals and results to management and your team
  • Identify the reasons for positive and negative variances to your goals
  • Ask management for an incentive program for your teller line
  • Measuring actual performance,
  • Comparing performance against a standard and
  • Taking action to correct deficiencies.

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store